Food subscription company Daily Harvest says it has enlisted the help of the FDA to figure out what went wrong with its French leek and lentil crumbles that allegedly left customers with “gastrointestinal issues.”
The New York-based company announced Wednesday that it’s working with experts, including the Food and Drug Administration and multiple independent labs of microbiologists, toxin and pathogen experts and allergists “to get to the bottom of this.”
“All pathogen and toxicology results have come back negative so far, but we’re continuing to do extensive testing and will keep you updated,” the company said in a statement.
“We are doing everything we can, as quickly as we can to identify the root cause. Nothing matters more than the health and safety of our customers and we deeply value the trust you put in us and our food every day.”
A spokesperson for the FDA told the Daily News Thursday that they “cannot confirm or deny if an investigation is planned or in progress,” but said the agency “takes seriously reports of possible adulteration of a food that may also cause illnesses or injury.”
Daily Harvest recalled the crumbles Sunday after customers complained. On Reddit, one poster said their wife was hospitalized with liver damage and another said their mother got food poisoning. Another said they had been diagnosed with hepatitis and one said they had to have their gallbladder removed.
The food delivery service urged anyone who had bought the crumbles to throw it out without eating and offered a $10 credit.
Daily Harvest’s crumbles, including the French leek and lentil, were launched in April to give customers “a people- and planet-friendly way to add more nourishing plant protein into their diets,” the company said.
“As consumers demand more plant-based options, we’ve seen an explosion of products that meet their call for sustainability, but they often miss the mark on health and nutrition,” founder and CEO Rachel Drori said in a statement at the time. “With Crumbles, we’re delivering on both by harnessing the power of real plants. When grown right, fruits and vegetables hold the potential to help people live longer lives on a healthier planet.”